Spa guests receiving a 50-minute or longer spa treatment receive a complimentary one-day pass to the Athletic Club for the day of their scheduled appointment.
Spa appointments are subject to availability, therefore it is very important to book appointments as far in advance as possible. Out-of-town guests/visitors are encouraged to schedule appointments prior to their arrival in the Mammoth area.
Spa Assistants are available to help you plan your spa experience and to answer questions regarding our treatment services or options. Our Spa Menu will change from time to time due to seasonal variations and promotions. All appointments must be made and/or held with a valid credit card.
Appointments may be cancelled or rescheduled up to 24 hours in advance of the scheduled appointment. Appointments not cancelled with the 24-hour cancellation period will be charged at 50% of the total scheduled appointment/s charges. Appointments not cancelled within 12 hours are subject to a charge of 100% of the scheduled appointment/s charges.
Tipping for services rendered is customary and expected. We will add an 18% gratuity to your final Spa services charges automatically UNLESS you instruct us not to do so. Please inform the Spa receptionist if you would like to leave your own gratuity. There are envelopes available for this purpose at the reception desk.
Our professional Spa Therapy staff are certified and specifically trained to provide the services they perform. Not all therapists are certified to perform all services. We take great pride in the quality of services provided for our guests. If at any time you are not satisfied with the service/s you receive, Spa management would appreciate your input so that we might address any concerns or issues.
Snowcreek's amenities include steam rooms, whirlpools, swimming pools, a full size gymnasium, billiard and ping pong tables, outside decks, smoothie bar, lounging areas and coming soon, the Snowbound Bistro/Bar. The Footloose Sports and Double Eagle Spa retail areas offer unique apparel and gift selections. Snowcreek's location is adjacent to beautiful meadows, walking and biking paths.